Our Service
Tom Ferry-yourcoach provides coaching and training strategies designed for those who seek to take their personal and professional lives to the next level, creating a consistent business, increasing income, and improving the overall quality of life.
Privacy Protections and Use of Information
We will not disclose or share personally
identifiable information collected on our website with any third party
(except as required by law or pursuant to a governmental request).
Aggregate Data. We may share reports with third parties based on
aggregated data of our Members ("Aggregated Member Data"). Aggregated
Member Data does not include any personally identifiable information.
For example, these reports will not include your personal or
organization name. Information about Members is aggregated for the
purposes of determining successful event benchmarks and other similar
activities.
Special Circumstances. We may disclose personal information when we have
reason to believe that disclosing this information is necessary to
identify, contact or bring legal action against someone who is violating
our Terms of Service or may be causing injury to or interference with
other Success Strategies Institute users or anyone else who could be
harmed by such activities.
Cookies. A cookie is a small data file that some websites write to your
hard drive when you visit them. A cookie may contain information like a
user ID that allows the site to track which web pages you have visited.
The only personal information a cookie contains is information you
decide to supply. A cookie cannot read data from your hard drive or
cookie files created by other websites. We use cookies to "time-out"
your session if it is idle for a long period of time.
IP Addresses. We may use your IP address to diagnose problems with our
servers and administer our website.
eCommerce
If you are purchasing a product, we
may request payment information to conclude the transaction as well as
your mailing address or other contact information to ensure
authentication and proper delivery. We use industry-standard secure
socket layer (SSL) encryption. We do not sell or rent your personal
financial information.
When you engage in an eCommerce transaction on our site using a credit
card, your credit card information, including the number and expiration
date and your billing addresses, is passed onto the merchant with whom
the transaction was placed; only TomFerry-yourcoachTM
and the merchant with whom you placed the order has access to your
credit card information. Your credit card information is stored with
each order in the Tom Ferry-yourcoach system just long enough to fully
process your transaction. After the transaction has completed, your
credit card information is removed from our system for security reasons.
You can decline to provide credit card information and any other
information at our site at anytime. If you should choose to withhold
requested information; however, we may not be able to provide you with
the full spectrum of our services.
Website Links
Our site contains links to other websites. We are not responsible for the privacy practices or content of these websites.
Security Procedures
This site has security measures in place to protect against the loss, misuse and alteration of information under our control. We protect secure data with industry-standard firewall and password protection systems. We periodically review and improve our security and privacy policies as necessary. We only allow pre-authorized individuals access to our servers and to information provided by our Members.
Corrections and Updates
To change or modify information you
previously provided, you may send an email to customerservice@yourcoach.com.
Please note that no data transmission over the Internet is infallible.
Any information you transmit through our site is done at your own risk.
Once we receive your information, we will take every reasonable
precaution to ensure its security on our systems.
Notification of Changes
If at some point in the future,
there is a change to our information usage practices that affect your
personally identifiable information, we will notify you by email of the
relevant changes. At the time of this message, you will be able to
opt-out of this information usage by sending a message to
customerservice@yourcoach.com.
TomFerry-yourcoachTM
reserves the right to change this policy, so please check back
periodically to review any changes to this policy.
Contact Us
We do everything we can to protect the
privacy of our users. If you have any questions about this Privacy
Policy, the practices of this site, or dealings with this site, please
contact us at:
Customer Service
Tom Ferry-yourcoach
6 Executive Circle, Suite 250
Irvine, CA 92614
Toll Free: (888) 866.3377
Fax: (949) 251.9973



